Towbook review
A broad towing operations suite with tiered monthly plans for growing companies.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Towbook is cloud-based software for towing, roadside-assistance, and impound companies. It brings together call dispatching, job-progress tracking, driver mobile workflows, impound and storage-lot management, GPS tracking, invoicing, motor-club billing, reporting, and accounting workflows. The product is aimed at owners, managers, dispatchers, and drivers, with access through the web, Windows, macOS, Android, and iPhone applications.
The published plans show five paid tiers, billed monthly in USD. Basic costs $109 per month and includes basic dispatching, reporting, billing, fleet management, commission reporting, and impound/storage-lot management. Professional costs $209 per month and adds advanced dispatching, reporting, billing, mapping and mileage options, private-property tools, and multi-company support. Ultimate+ costs $319 per month and includes all dispatching, mapping, mileage, billing, and accounting options, plus damage-claim mitigation, pre-trip inspections, and customer-experience solutions. Enterprise costs $429 per month and adds login restrictions, while Enterprise+ is for large corporate enterprises with contact-sales pricing. A 30-day trial is available without a credit card.
Towbook fits companies that want one system spanning dispatch, field operations, impounds, fleet visibility, and receivables. Its integration set includes QuickBooks Desktop and Online, Azuga, DriverLocate, Samsara, US Fleet Tracking, Verizon Connect, Webfleet, Auto Data Direct, Google Maps, Waze, and Square. The tier structure gives growing operators a path from basic dispatch and billing to broader accounting, mapping, customer, and access-control features. Smaller operators seeking a free plan may prefer a different option, and companies needing advanced capabilities should budget for the higher tiers rather than treating the entry plan as a complete feature set.
Towbook pros and cons
- Where it wins
- Covers dispatch, impounds, billing, GPS, mobile, and reporting
- Supports Android, iPhone, web, Windows, and macOS access
- Integrates with QuickBooks, GPS platforms, mapping tools, and Square
- Where it doesn't
- No free plan; paid plans start at $109 per month
- Advanced capabilities require higher monthly tiers
- Enterprise+ pricing requires contacting Towbook
Towbook fact sheet, pricing and score →
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