TouchPoint review
A configurable gym POS with payments, inventory, memberships and loyalty tools.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
TouchPoint is an electronic point-of-sale system from ICRTouch for member-focused businesses such as gyms, clubs and day spas. It combines product sales, integrated card payments, membership pricing levels, member-specific promotions, customer accounts, loyalty schemes and gift cards. Configurable add-ons and program scripts give gyms room to shape workflows around their operations, while barcode scanning supports product sales at the point of purchase. It is aimed at businesses that need more than a basic checkout, especially those managing merchandise, memberships and customer incentives in one system.
Pricing follows a contact-sales model and is handled through authorised ICRTouch partners rather than a standard online rate. That makes the buying process partner-led, with the final commercial arrangement suited to the business and its chosen setup. TouchPoint’s integration options include TouchOffice Web, TouchStock, SelfService, ByTable, TouchTakeaway and integrated card payments. For a gym, the most relevant ecosystem connections are inventory, self-service and payment workflows; the wider product set also reflects TouchPoint’s use across hospitality and retail environments.
The strongest case for TouchPoint is its breadth within day-to-day gym commerce: checkout, member pricing, promotions, loyalty, gift cards, stock updates and reporting sit alongside configurable workflows. Sales, revenue and stock reporting can support operational review, while scheduled pricing and vouchers add flexibility for campaigns. Gyms should consider it when configurable POS and inventory are priorities. Businesses that prefer transparent online pricing or need a clearly defined recurring membership-charge workflow should compare alternatives before choosing.
TouchPoint pros and cons
- Where it wins
- Integrated card payments with membership pricing and promotions
- Real-time inventory updates with barcode-based product sales
- Loyalty schemes, gift cards, vouchers and customer accounts
- Where it doesn't
- Pricing requires contact with an authorised ICRTouch partner
- The product spans hospitality and retail as well as gym operations
- Teams wanting self-serve pricing may prefer another option
TouchPoint fact sheet, pricing and score →
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