Torsion review
A focused garage door platform for phone-led lead capture and field operations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Torsion is software for garage door companies that need to capture leads, manage jobs, coordinate technicians, and collect payments. Its feature set combines AI phone answering, customer relationship management, job progress tracking, dispatch and scheduling, estimates, invoicing, payment links, SMS notifications, and customer and door service-history records. Garage door shops are the clearest fit, particularly those that want phone-led intake alongside operational tools for parts, openers, doors, and spring life.
The published plans show a paid structure with a 14-day free trial. Starter costs $49 per month and includes AI phone answering, job management, customer CRM, a basic pricebook, and SMS notifications. Growth costs $99 per month and adds a full good/better/best pricebook, door and opener inventory tracking, estimates and invoicing, spring life tracking, and priority support. Pro costs $179 per month and adds multi-location support, advanced reporting, API access, a dedicated account manager, and custom pricebook setup. The tier differences make Growth the more complete operational option, while Pro is aimed at businesses with multiple locations or deeper reporting and integration needs.
Torsion’s strongest distinction is its garage-door-specific workflow depth: parts pricing, door records, service history, spring-cycle tracking, dispatch, and AI-assisted lead creation are closely aligned with the category. QuickBooks is listed as an integration, and the product is described as web-based with mobile field tools for technicians. Businesses seeking a focused garage door system should consider Torsion, especially when call handling and trade-specific records are priorities. Shops that need broader platform coverage, a free plan, or a wider ecosystem may prefer a more general field-service alternative.
Torsion pros and cons
- Where it wins
- AI phone answering creates leads from incoming calls
- Garage-door pricebooks and spring-life tracking fit trade workflows
- Dispatch, estimates, invoicing, and payment links in one system
- Where it doesn't
- Starts at $49 per month with no free plan
- Platform coverage is web-only
- Broader business software may offer wider ecosystem coverage
Torsion fact sheet, pricing and score →
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