TicketSearch review
TicketSearch brings ticket sales, seating, scanning, and audience tools together for venues.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
TicketSearch is a ticketing and box-office platform for venues, promoters, theatres, schools, and event organizers. It supports online and in-person sales, configurable reserved seating, venue maps, and mobile barcode and QR scanning. Add-on sales include merchandise and vouchers. The combination suits organizations handling one-off events as well as those managing recurring performances, memberships, or subscriptions; teams that need only a simple ticket checkout may not need its broader audience-management tools.
The published plans show a progression from event sales to broader venue operations. Basic covers one-off event and activity ticketing, a scanning app, a customizable online sales portal, and real-time sales and marketing reports. Standard adds online and box-office ticketing, fundraising campaigns, gift vouchers, venue and seat maps, promo codes, and ticket delivery options. Enterprise adds a custom-built CRM, API integrations, advanced reports and real-time alerts, plus season subscriptions and membership programs. Basic and Standard use usage-based fees, while Enterprise is contract-priced; consider expected ticket volume alongside the features needed when comparing those plans.
Platform and ecosystem fit is a notable strength for organizations connecting ticket sales to audience outreach, analytics, venue operations, or payments. TicketSearch lists web, iOS, Android, and API access, with integrations including Mailchimp, Google Analytics, Tableau, Artifax, Xero, Stripe, PayPal, Apple Pay, and Google Pay. It also lists email and phone support and GDPR compliance. Venues needing reserved seating, scanning, customer records, and recurring programs should consider it; organizations that do not need those operational layers may prefer a narrower ticketing option.
TicketSearch pros and cons
- Where it wins
- Combines online and box-office sales with configurable reserved seating
- Mobile app supports barcode and QR ticket scanning
- Higher tiers add CRM, memberships, fundraising, and reporting
- Where it doesn't
- Basic is limited to one-off event and activity ticketing
- Usage-based Basic and Standard fees make ticket costs vary with sales
- Custom CRM and API integrations are reserved for Enterprise
TicketSearch fact sheet, pricing and score →
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