The Receptionist review
A structured, site-based visitor system with strong safety and workflow controls.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
The Receptionist is a cloud-based visitor management system for workplaces that need structured check-in across sites, entry points, or larger office environments. Its core setup combines an iPad kiosk with a web administration portal, supporting visitor badge printing, photo and ID capture, pre-registration, QR-code and contactless sign-in, host notifications, visitor logs, and evacuation lists. Organizations can also configure check-in workflows, data retention, scheduled exports, and mobile access through iOS.
Pricing is organized by site and billed annually. Core costs $630 per site per year and includes core visitor management, email and chat support, a companion app, and safety and evacuations. Enhanced costs $1,260 per site per year and adds a pre-visit registration portal, ID scanning, Spaces, time and attendance, onboarding sessions, and unlimited SMS. Pro costs $1,890 per site per year and includes Core and Enhanced features plus SSO and SCIM, bespoke onboarding, an account manager, and telephone support. Executive is designed for advanced integration, compliance, and scalability requirements. A 15-day free trial is available, and monthly billing is also offered.
The product fits teams that value operational controls more than a broad integration ecosystem. Host notifications can be sent by email, SMS, Slack, or Microsoft Teams, while listed integrations include Slack, Microsoft Teams, Active Directory, and Zapier. SSO supports SAML or OpenID protocols, and the higher tiers provide a clearer path for identity management and onboarding support. Choose The Receptionist for multi-site workplace processes, visitor safety, and detailed administration. Organizations seeking a free option or a wider integration range should consider alternatives. The iPad app transition to Sign In App is also relevant for teams planning kiosk deployments.
The Receptionist pros and cons
- Where it wins
- iPad kiosk, QR, contactless, badge, photo, and ID check-in options
- Emergency lists, configurable workflows, exports, and host notifications
- Enhanced and Pro plans add registration, SSO, SCIM, and onboarding
- Where it doesn't
- Annual pricing starts at $630 per site, with no free plan
- The listed integration set is limited to Slack, Teams, Active Directory, and Zapier
- The iPad app is transitioning to Sign In App
The Receptionist fact sheet, pricing and score →
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