TenEleven review
A specialized behavioral-health record for MAT programs with billing, dispensing and reporting workflows.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
TenEleven is Ensora Health’s electronic clinical record system for organizations providing mental-health and substance-use services. Its scope is especially relevant to MAT and regulated behavioral-health programs: the platform combines clinical records and configurable FormLab forms with dispensing, e-prescribing, billing, claims, bed management and regulatory reporting. Organizations looking for workflows tied to behavioral-health care may find that breadth useful; practices seeking a general-purpose medical record may prefer a broader-fit product.
Interoperability and patient access are notable parts of its scope. Ensora documents FHIR endpoints and electronic health-information export, and the listed integration is a FHIR API. A patient portal supports forms and access to clinical documents. Together, these capabilities address exchange and document access alongside the internal record, although the integration footprint described is specifically centered on FHIR rather than a broad named ecosystem. Buyers whose requirements depend on other integrations should assess that fit before choosing TenEleven.
According to Ensora’s ONC disclosure, pricing is contract-based, with one-time setup and monthly maintenance costs determined by user count and contract terms. That makes a sales conversation necessary to understand the total cost; there is no simple published tier comparison to weigh against the bundled workflows. The product is cloud-deployed, with web and API access, and support channels include phone, tickets and documentation, with 24/7 support listed. TenEleven is a stronger fit for organizations that need its MAT, reporting, billing and bed-management focus than for buyers prioritizing transparent self-serve pricing or capabilities beyond the documented behavioral-health scope.
TenEleven pros and cons
- Where it wins
- Supports MAT, medication dispensing and e-prescribing workflows
- Combines clinical records, insurance billing and bed management
- Includes regulatory reporting and FHIR-based health-information export
- Where it doesn't
- Pricing is contract-based, with setup and maintenance costs tied to users and terms
- Telehealth is not among the documented capabilities
- Its focus on behavioral health may not suit general-purpose medical practices
TenEleven fact sheet, pricing and score →
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