Tekion Automotive Retail Cloud review
A cloud DMS for dealerships that want sales, service, finance and reporting in one platform.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Tekion Automotive Retail Cloud (ARC) brings dealership management, CRM, service workflows, payments, payroll and analytics into a cloud-based platform. Its DMS covers sales, service, parts, F&I and accounting, while CRM uses unified customer and operational data. ARC is intended for auto dealerships and specialty vehicle dealers, from single locations to multi-rooftop groups. The breadth makes it relevant to operators looking to coordinate core dealership work in one system rather than assemble separate tools for each department.
Multi-rooftop operations are a notable fit: ARC supports centralized management, shared vehicle inventory and unified reporting across locations. Digital service workflows include online scheduling, check-in, customer updates and mobile approvals. Embedded payments connect with accounting, and payroll processing connects with time tracking and accounting. These links may suit dealerships aiming to keep service, finance and back-office processes connected. The platform also includes conversational AI for querying dealership data and initiating workflow actions, alongside executive and department-level analytics dashboards.
ARC is cloud-native, with web listed as its platform, and supports small, mid-market and enterprise organizations. Its stated compliance posture includes SOC 2, ISO 27001, GDPR and two-factor authentication. Pricing uses a contact-sales model, and prospective customers are directed to request a demo; there is no free plan. That buying process is a consideration for dealerships that want to compare published plan prices before speaking with a vendor. Dealer groups seeking connected functions across departments and rooftops should consider ARC; a dealership looking for a narrowly scoped tool or upfront pricing may prefer to compare alternatives.
Tekion Automotive Retail Cloud pros and cons
- Where it wins
- Combines sales, service, parts, F&I and accounting functions.
- Connects digital service workflows with online scheduling and mobile approvals.
- Centralizes inventory and reporting across multiple rooftops.
- Where it doesn't
- Pricing requires contacting sales.
- The platform is described for web; separate compatibility details are not provided.
- Its broad scope may be more than a single-location dealership needs.
Tekion Automotive Retail Cloud fact sheet, pricing and score →
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