SupportLinc review
A full-service EAP combining counseling, referrals, coaching, and everyday support.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
SupportLinc is an employer-provided employee assistance program from CuraLinc Healthcare, founded in 2008. It is designed for organizations that want one program covering personal, emotional, family, and work-related concerns. Employees and eligible family members can access confidential counseling with licensed counselors, short-term in-person or video counseling, work-life referrals, financial guidance, legal consultation, and digital self-help resources. Access is available through the web portal, eConnect mobile app, telephone support, live chat, and text-based coaching options across web, iOS, and Android.
Its breadth is the main differentiator. SupportLinc extends beyond counseling with referrals for child care, elder care, home repair, housing, education, and pet care. The program also includes financial consultation and planning, telephone or in-person legal consultation, and 24/7/365 telephone access to a licensed clinician. The web portal adds articles, tip sheets, self-assessments, videos, and calculators, giving employees several ways to seek information or support. Employers should consider how these services align with their workforce needs, particularly if mobile access and practical work-life assistance matter alongside behavioral health support.
Pricing follows a contact-sales model, and there is no free plan. Benefits and session counts may vary by employer program, so organizations should clarify the included services and allowances during procurement. SupportLinc is a strong fit for employers seeking a broad, multi-channel EAP rather than a counseling-only offering. Organizations looking for publicly listed plan rates, a free evaluation tier, or uniform benefits across every employer program may prefer a more standardized alternative.
SupportLinc pros and cons
- Where it wins
- Confidential counseling with licensed counselors and 24/7 clinician access
- Work-life referrals cover care, housing, education, repairs, and pet needs
- Web, mobile, phone, live chat, and text-based coaching access
- Where it doesn't
- Pricing uses a contact-sales model rather than published plan rates
- There is no free plan for evaluating the service independently
- Benefits and session counts may vary by employer program
SupportLinc fact sheet, pricing and score →
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