Sunaam review
A Google-focused reputation suite with local search, WhatsApp and marketing tools.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Sunaam is reputation and local-presence software for Indian small businesses, including shops, clinics, salons and restaurants. It focuses on collecting, monitoring and managing Google reviews, while also covering Google Business Profiles, local search visibility and customer review requests. AI drafts multilingual replies, and users approve replies and other public actions before publication. Review QR cards, sentiment analysis, recurring-theme analysis and WhatsApp alerts extend the workflow beyond responding to individual reviews. The product also supports agency workflows, website creation and social-content tools.
Sunaam has four monthly plans. Lite costs INR 499 per month and includes Google review replies, an AI website builder, a Local Growth rank grid, sentiment and competitor tracking, and email support. Standard costs INR 1499 per month, adding WhatsApp alerts, Google listing management, AI review replies, citation tracking and chat support. Growth costs INR 3999 per month and adds local visibility tracking, keyword tracking, an open customer API and webhooks. Business costs INR 7499 per month and adds local SEO, social tools, multi-agent website generation and a dedicated account manager. This structure makes Lite suitable for core Google review work, while the higher tiers are aimed at businesses needing broader local-presence operations or agency-oriented connectivity.
The ecosystem is centered on Google Business Profile and WhatsApp, with web and API access. That focus gives Sunaam a clear fit for Indian businesses whose reputation work is concentrated on Google and whose teams want WhatsApp notifications or approvals. Its scope is broader than review management alone: local rank grids, keyword tracking, directory and citation audits, an AI website builder, and Instagram and Facebook scheduling are included across the product’s plans. Businesses seeking Google reputation management with local-search and marketing extras should consider Sunaam. Organizations that need review coverage across platforms beyond Google should choose a product with wider review-source support.
Sunaam pros and cons
- Where it wins
- AI-drafted multilingual replies with approval before publication
- WhatsApp alerts, reply approval and Google Business Profile management
- Local rank tracking, citation audits and review theme analysis
- Where it doesn't
- Review coverage is limited to Google Business Profile
- The listed location limit is one
- No free plan; advanced features require higher paid tiers
Sunaam fact sheet, pricing and score →
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