SumUp POS review
A flexible POS with a free starting point, but advanced customer tools cost more.
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
SumUp POS is point-of-sale software for small businesses such as cafés, boutiques, salons, barbers, and pet stores. It brings order and payment processing, product catalogs, item modifiers, inventory and ingredient management, staff tools, customer records, loyalty rewards, online ordering, appointment booking, and sales reporting into one system. Web, iOS, and Android support make it suitable for businesses that need checkout and management access across devices, while offline mode supports continued operation when connectivity is interrupted.
Pricing follows a freemium structure. Free POS costs $0 per month and includes a product catalog, order processing, financial reporting, and basic employee and customer information. POS Plus costs $49 per month and adds staff management, multi-printer support, cashbook functionality, plus financial reporting and accounting integrations. POS with Connect Plus costs $199 per month and adds a customer database, customer rewards, automated marketing, and two monthly promotions. POS with Connect Pro costs $289 per month and includes the same customer tools with unlimited SMS and email promotions. Paid subscriptions also come with transaction fees.
The hardware and ecosystem fit is a notable part of the offering. SumUp POS supports SumUp Terminal, SumUp Register, and SumUp POS Lite, along with compatible printers, barcode scanners, cash drawers, and kitchen displays. Its feature set also covers stock alerts, sales performance tracking, detailed reporting, online ordering, customer loyalty, and reporting across locations. Businesses seeking a low-cost way to start with core POS functions should consider Free POS. Those needing advanced staff operations, customer engagement, or broader promotion tools should weigh the monthly cost of the paid tiers before choosing it.
SumUp POS pros and cons
- Where it wins
- Free POS plan covers catalogs, orders, reporting, and basic staff details.
- Supports inventory, ingredient management, stock alerts, and offline mode.
- Works with SumUp and compatible third-party checkout hardware.
- Where it doesn't
- Advanced staff, printer, and cashbook tools require the $49 monthly POS Plus plan.
- Customer rewards and automated marketing start with the $199 monthly tier.
- Paid subscriptions are paired with transaction fees.
SumUp POS fact sheet, pricing and score →
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