STEL Order review
A low-cost field service suite with offline mobile workflows and appliance records.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
STEL Order is cloud-based business management software for appliance repair companies and other field-service businesses. It brings together customer and asset records, warranty information, product catalogs, inventory, scheduling, work orders, quotes, invoices, payments, and technician mobile workflows. Teams can manage technician dispatch, job assignments, calls, visits, tasks, work notes, appliance history, and customer updates across web, iOS, and Android. The Free plan makes it a practical starting point for smaller teams that need core business administration and mobile access.
Pricing is structured across four plans. Free costs $0 per month and includes Catalog, CRM, Estimates, Billing, Calendar, and Mobile app. Lite costs $40 per month with monthly billing, or $32 per month with annual billing, adding quotes and invoices, real-time stock control, and online payments. Business costs $60 monthly or $48 with annual billing and adds FSM maintenance and incidents, customer assets, incident management, and real and virtual stock control. Pro costs $90 monthly or $72 with annual billing, adding multiple geolocation and API access. The paid tiers retain mobile access, while Lite, Business, and Pro include online payments where listed.
The strongest operational fit comes from the mobile and field-service depth. Native Android and iOS apps support offline functionality, customer signatures, attachments, location tracking, and real-time work-order updates. Technician GPS and route history, automatic job assignment, parts tracking across locations, warranty records, and a customer portal extend the workflow beyond basic invoicing. Stripe and PayPal cover listed payment integrations, while API access appears at the Pro level. Choose STEL Order if appliance repair operations need a free entry plan or a clear path into dispatch, inventory, assets, and payments. Teams needing broader listed integrations may prefer another option.
STEL Order pros and cons
- Where it wins
- Free plan includes CRM, billing, calendar, estimates, and mobile app
- Offline Android and iOS apps support field work away from connectivity
- Dispatch, warranty, inventory, payments, and asset history cover repair operations
- Where it doesn't
- Advanced FSM features start on the Business plan
- API access and multiple geolocation are limited to the Pro plan
- Only Stripe and PayPal are listed as integrations
STEL Order fact sheet, pricing and score →
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