Spokk review
A premium Google-focused review platform with broad request and retention tools.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Spokk is a review and customer-feedback platform for service businesses, including solo operators, small teams and growing businesses. It collects feedback through SMS, email, WhatsApp, web forms and QR codes, then supports Google review drafts, review importing, response tracking and rating-drop alerts. The platform also extends into loyalty, referrals, paid memberships, testimonials and staff performance ratings, making it suitable for teams that want review management connected to customer retention activities.
The published plan is priced at $149 per month and includes unlimited locations, team members and contacts, along with unlimited SMS and email review requests. It also includes AI-written review reply drafts, Google review import and AI replies, automated follow-up sequences, loyalty, referrals and paid memberships. A 14-day free trial is available. For teams that will use several of these capabilities, the single paid tier presents a broad operating package; for businesses seeking only basic review requests, the monthly cost is harder to justify.
Spokk’s strongest fit is Google-centered review automation with multiple ways to prompt customers and collect feedback. QR codes, embedded widgets, feedback forms and testimonial collection support different customer journeys, while HubSpot, Zoho, GoHighLevel and a REST API provide options for connecting existing workflows. The main constraint is the platform’s Google-focused review coverage, so organizations managing reviews across several external sources may prefer a broader tool. Choose Spokk for premium Google automation plus loyalty and referral features; choose an alternative for lower-cost or wider review-source coverage.
Spokk pros and cons
- Where it wins
- Automates review requests across SMS, email and WhatsApp
- Generates AI-assisted Google review drafts and replies
- Adds alerts, follow-ups, loyalty, referrals and testimonials
- Where it doesn't
- Costs $149 per month with no free plan
- Review importing and monitoring focus on Google
- Broader feature set may exceed simple review-collection needs
Spokk fact sheet, pricing and score →
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