SortedResearch review
A deep card-sorting toolkit for teams that need AI reporting and downloadable deliverables.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
SortedResearch is a web-based customer-research platform for teams running card sort studies. Researchers can create open, closed or hybrid sorts, invite remote participants through a phone-optimized flow, and review results with similarity matrices, dendrograms and 3D cluster views. Participant quality checks, segments, AI-assisted group naming and Graham insight reports extend the workflow beyond data collection. Innovation, insight and development teams can use it for structured information-architecture research across solo, small, mid-market or enterprise settings.
Pricing is organized around study volume and collaboration needs. The Free plan provides one trial study, up to 10 participants, full study and analysis, and one Graham insight report, but does not include report downloads. Individual costs $49 per month and adds unlimited projects and participants, Graham-based naming and quality checks, unlimited insight reports, PDF, Word, PowerPoint and Excel downloads, and email support. Team costs $99 per month, includes everything in Individual, and adds up to three seats from a company domain, roles, shared studies and folders, plus priority email support. Enterprise adds custom seats and limits, white-labeling, a custom domain, DPA and security documentation, a dedicated contact, SLA and invoicing. Annual billing is advertised as two months free.
The strongest fit is for researchers who want analysis depth and presentation-ready outputs in one cloud workflow. Open, closed and hybrid modes cover varied study designs, while AI-generated descriptions and reports can help turn sorting results into shareable findings. Screener import from Word or PDF supports intake, and GDPR and two-factor authentication are listed compliance and security provisions. Email and documentation provide the support channels, with priority email on Team and a dedicated contact on Enterprise. Teams seeking a continuing free plan, non-web deployment or simpler card-sorting needs may prefer a more limited alternative.
SortedResearch pros and cons
- Where it wins
- Open, closed and hybrid sorts with phone-optimized participation
- Similarity, dendrogram and 3D cluster analysis with quality checks
- AI reports plus PDF, Word, PowerPoint and Excel exports
- Where it doesn't
- Free access covers one trial study and up to 10 participants
- The product is delivered through a web-based cloud deployment
- Enterprise seats, limits and pricing are custom
SortedResearch fact sheet, pricing and score →
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