Sorted review
A focused Ship-and-Track platform for carrier allocation, tracking and delivery visibility.
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
Sorted is delivery-management and parcel-tracking software for retailers, brands, logistics partners and third-party logistics providers. Its Ship product covers carrier management, delivery options and automated, rules-based package allocation, while Track handles shipment registration, real-time tracking, branded tracking pages, notifications and delivery alerts. The platform is available through web and API access and is positioned for B2C and B2B retail operations with high-volume delivery needs.
The product’s strongest fit is its connected delivery workflow. Carrier integrations include AIT / Panther, Amazon Shipping, AnPost, Australia Post, DHL Express, DPD UK, Evri, FedEx, Royal Mail, UPS and USPS. Teams can combine carrier and tracking connections with shipment dashboards, filters, exception visibility, webhooks and API access. Branded no-code tracking pages, plus email and SMS notifications, extend delivery visibility beyond internal operations. Proactive alerts for potential delays add a customer-communication layer without moving away from Sorted’s central shipping and tracking focus.
Sorted uses a contact-sales pricing model. Its published pricing structure describes an Action Transaction Unit consumption model, while numeric plan prices are not part of the offering described here. There is no free plan. That makes the commercial evaluation dependent on a sales conversation and the organization’s expected transaction needs. Sorted should suit teams that primarily need carrier allocation, shipping connections, tracking pages, delivery alerts and exception monitoring in one platform. Organizations looking for returns management or a broader parcel-management scope should choose a product with those capabilities as a core part of its offering.
Questions about Sorted
What does Sorted run on? Web. It runs in the cloud.
What does Sorted integrate with? 11 integrations, including AIT / Panther, Amazon Shipping, AnPost, Australia Post and DHL Express.
Who is Sorted built for? Mid-market companies and enterprises (our editorial estimate).
Sorted pros and cons
- Where it wins
- Rules-based package allocation supports carrier and delivery management.
- Branded tracking pages, notifications and proactive delivery alerts.
- APIs, webhooks and integrations connect major shipping carriers.
- Where it doesn't
- Returns management is outside its current product scope.
- Pricing requires contacting sales, with no free plan.
- Its focus is narrower than broader parcel management suites.
Sorted fact sheet, pricing and score →
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