SoliCall Noise Firewall review
A contact-center noise filter with bidirectional audio controls and call-quality analytics.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
SoliCall Noise Firewall is software for reducing ambient noise and background voices during calls in contact centers, shared workspaces, open offices, and other crowded environments. It supports bidirectional audio filtering, voice cancellation, echo cancellation, speech-volume adjustment, and filtering for microphone and system audio. The product is available across web, Windows, macOS, Linux, and self-hosted deployments, with SoliCall Connect for Windows softphones and PBXMate for call-center telephony infrastructure.
Its strongest differentiator is the combination of real-time filtering and call-quality analytics. Noise Firewall provides real-time statistics, aggregated statistics for completed calls, a Noise Map for identifying noisy agents, and a browser-based dashboard. That makes it relevant not only to agents who need cleaner conversations, but also to teams monitoring call conditions across a contact center. Buyers prioritizing operational visibility alongside noise reduction will find this broader than a basic local noise-cancellation utility.
Platform fit is another important consideration. Noise Firewall integrates with Avaya, Genesys, RingCentral, Zoom, Microsoft Teams, and SIP, giving it a place in several telephony and communications environments. According to the vendor’s pricing information, the purchasing model is contact sales, so teams should expect a sales-led buying process rather than a self-serve subscription decision. Contact centers that need voice isolation, bidirectional filtering, and call statistics should consider it; individuals seeking a simple personal audio filter may prefer a narrower tool.
SoliCall Noise Firewall pros and cons
- Where it wins
- Filters ambient noise and background human voices in both directions
- Tracks real-time, completed-call, and Noise Map statistics
- Supports Avaya, Genesys, RingCentral, Zoom, Teams, and SIP
- Where it doesn't
- Pricing requires contacting SoliCall
- Call-center deployment uses SoliCall Connect or PBXMate
- Its focus is call audio rather than broader collaboration features
SoliCall Noise Firewall fact sheet, pricing and score →
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