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Solera Claims Solutions review

#17 of 17 in P&C Insurance Software

A cloud claims portfolio for auto insurers coordinating digital intake, assessment and repairs.

7.2/10Editor score
Solera Claims Solutions7.2 Contact Solera

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Solera Claims Solutions is a software portfolio for managing automotive insurance claims, aimed at insurers and other claims organizations. Its focus spans digital intake, automotive damage assessment, estimating, workflow orchestration and repair coordination across the claim lifecycle. The offering is suited to mid-market and enterprise organizations seeking to organize claims work among carriers, repairers and policyholders, rather than to teams looking for a broad insurance administration system.

Its scope is centered on claims: digital first notice of loss and intake feed into assessment and estimating workflows, while orchestration supports process coordination. Repair-network and stakeholder coordination, alongside policyholder and claimant communications, address the handoffs around automotive repairs. This combination makes the portfolio relevant when the main operational priority is managing auto claims and repair flows. It is a specialized choice, not an all-in-one property and casualty platform: policy administration and underwriting tools are not part of the stated scope. Insurers that need those capabilities should consider a product that covers them.

Solera offers the product as a cloud deployment, with web listed as its platform. Pricing is contact-sales; according to Solera, package pricing is not published on its claims solutions page and prospective customers are directed to contact the company. That makes direct discussions necessary to understand commercial fit. Choose Solera Claims Solutions if digital claims processing, damage assessment and repair coordination are central to your needs. It is less suitable if your selection depends on published package pricing or on policy administration and underwriting in the same product.

Solera Claims Solutions pros and cons

  • Where it wins
    • Supports digital first notice of loss and claims intake
    • Connects damage assessment and estimating with claims workflows
    • Coordinates repair networks, stakeholders and claimant communications
  • Where it doesn't
    • Does not provide policy administration
    • Does not include underwriting tools
    • Pricing requires contacting Solera

Solera Claims Solutions fact sheet, pricing and score →

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