SoftTouch POS review
A cloud and mobile POS with reporting for retailers, but furniture workflows are not established.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
SoftTouch POS combines point-of-sale and payment processing for retail and hospitality businesses. Its Element POS product is described primarily for restaurants and hospitality, while the company also presents retail and specialty-business solutions. Retailers looking for cloud or mobile POS with reporting may find relevant capabilities; the published material also cites customers in casual furniture, patio, and home recreation retail. That customer presence does not establish dedicated furniture-retail workflows, so buyers with specialized needs should assess fit before choosing it.
The product's reporting and deployment options are the clearest points of fit. SoftTouch lists cloud-based services, mobile and handheld POS options, a mobile dashboard, and multi-location reporting. Customizable POS features and developer APIs are also part of the offering, which may matter to businesses seeking integration options or adapting POS features to their operations. The listed platform support is web and API, with cloud and mobile deployment. These capabilities make it more applicable to retailers seeking general POS and payment tools than to buyers whose selection depends on furniture-specific inventory or catalog processes.
According to the vendor's published description, sales are handled through its SAGE reseller network, and the company offers SaaS and perpetual licensing models; pricing is contact-sales rather than presented as fixed plan prices. Support channels include email and phone, and the listed compliance standard is PCI DSS. Small, mid-market, and enterprise businesses are named as size fits, though buyers should evaluate the appropriate deployment and licensing arrangement with sales. SoftTouch POS is worth considering for retailers prioritizing basic cloud POS, payments, and multi-location reporting. Retailers who need verified special-order, vendor-catalog, or furniture inventory workflows should compare alternatives that specifically document those functions.
SoftTouch POS pros and cons
- Where it wins
- Combines point-of-sale tools with payment processing.
- Offers mobile and handheld POS options with dashboards and reporting.
- Supports multi-location reporting and developer APIs for integrations.
- Where it doesn't
- Furniture-specific inventory and special-order workflows are not established.
- The vendor's materials focus chiefly on restaurant and hospitality POS.
- Pricing is handled through sales rather than published plan prices.
SoftTouch POS fact sheet, pricing and score →
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