ShipAudit Pro review
A focused UPS and FedEx audit tool with plans from $49/month and a gainshare service option.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
ShipAudit Pro from NorthStar audits parcel invoices for shippers using UPS and FedEx. It looks for overcharges, weight discrepancies, late deliveries, and duplicate charges, then supports bulk carrier challenges and tracks claims through resolution. Teams can also review spend, on-time rates, error rates, identified savings, recovered refunds, and active disputes. Its focus suits small and mid-sized shipping teams that want invoice review and recovery workflows in one web product, rather than broader carrier coverage.
The monthly subscription plans add capabilities in steps. Starter costs $49 per month and includes automated invoice auditing, overcharge detection, a basic analytics dashboard, and email support. Professional costs $149 per month and adds one-click bulk disputes, advanced carrier analytics, contract rate management, and priority support. Enterprise costs $499 per month and includes a dedicated account manager, custom integrations, and an SLA guarantee. The Managed Service has no monthly subscription fee: NorthStar files claims on the customer's behalf, provides weekly recovery reporting, and takes a gainshare of recovered amounts. That structure gives teams a choice between handling claims in the software and outsourcing claim filing.
Carrier scope is the main constraint: the product works with UPS and FedEx, so shippers relying on other carriers will need a different or additional solution. Contract-rate comparison depends on uploaded negotiated rates, and Enterprise is the tier that specifies custom integrations. Choose ShipAudit Pro if those two carriers cover your parcel operation and you want to connect invoice checks with disputes and recovery tracking. It is a weaker fit for teams seeking a broad multi-carrier audit platform or an explicitly documented API.
ShipAudit Pro pros and cons
- Where it wins
- Flags overcharges, weight discrepancies, late deliveries, and duplicate charges
- Bulk disputes and claim tracking help manage recovery work
- Compares carrier performance, spend, and uploaded contract rates
- Where it doesn't
- Supports only UPS and FedEx
- Starter lacks bulk disputes and advanced carrier analytics
- API access is not documented
ShipAudit Pro fact sheet, pricing and score →
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