SevenRooms review
A broad hospitality platform for reservations, guest relationships, ordering and venue reporting.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
SevenRooms is a hospitality platform for restaurants, restaurant groups, hotels, bars and other venue operators. It brings together branded reservations and waitlists, AI-powered table management, guest profiles, online ordering, menu management, marketing, reputation management, events and reporting. The fit is strongest for hospitality groups focused on guest relationships and repeat visits, especially when several venues or guest-facing channels need to work from one operating system.
Pricing is quote-based. According to the vendor's pricing page, the published packages are Starter, Growth and Premium, with no amounts shown. Starter includes CRM and guest profiles, branded reservations and waitlist management, table management, reputation management, basic marketing automations, and access to the DoorDash and Deliveroo reservation marketplaces. There is no free plan. The product's platform coverage includes web, iOS and API, while integrations include Google, Facebook, Instagram, Yelp, DoorDash Reservations, Deliveroo Reservations and POS systems. API access and hospitality technology integrations support broader ecosystem connections.
SevenRooms stands out for breadth across front-of-house operations and guest engagement. Its CRM stores profiles, tags, preferences, order history and spend, while its direct ordering, centralized menus, email and SMS campaigns, review aggregation, events, ticketed bookings and group reporting extend beyond reservations alone. That range suits operators seeking one platform for guest data and venue activity. It is less suitable for teams that need staff scheduling or a narrowly focused reservation tool, and the sales-led pricing model requires a buying conversation before costs can be evaluated.
SevenRooms pros and cons
- Where it wins
- AI-powered seating optimization and table management
- Guest CRM connects profiles, preferences, orders and spend
- Supports reservations, ordering, marketing, events and reporting
- Where it doesn't
- Pricing requires a sales conversation
- No free plan is offered
- Staff scheduling is not included
SevenRooms fact sheet, pricing and score →
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