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SendPro Online review

#32 of 32 in Shipping Software

A practical web-based option for basic multicarrier postage and tracking.

5.1/10Editor score
SendPro Online5.1 Visit SendPro Online

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

SendPro Online is cloud-based shipping software from Pitney Bowes for home offices and small businesses. It helps teams compare shipping rates, print postage and labels, schedule package pickups, track shipments and review shipping history. The service is available through a web platform, so shipping activity can be handled from an office, home or remote location. Multi-user access also supports shared shipping workflows across a team.

Pricing uses a contact-sales model rather than published plan tiers. That structure may suit organizations that want to discuss requirements directly, but it gives buyers less plan-by-plan detail for comparing costs before contacting the vendor. The product covers core postage tasks, including rate comparison, label printing, pickup scheduling and tracking. It also sends automatic tracking-report emails and provides Best Match shipping recommendations, which can help teams evaluate carrier options within the shipping workflow.

Carrier coverage includes USPS, FedEx, UPS, Canada Post and Purolator. Reporting can be organized by user, department or client, adding useful visibility for offices that manage shipping activity across multiple internal groups or customers. SendPro Online is a sensible choice for teams that need straightforward multicarrier shipping from the web, especially when shared access and basic reporting matter. Organizations seeking a broader shipping suite, more extensive platform coverage or clearer self-serve pricing should consider alternatives with a wider feature set or more transparent plan structure.

SendPro Online pros and cons

  • Where it wins
    • Compares rates across USPS, FedEx, UPS and other carriers
    • Supports labels, pickups, tracking and automatic tracking emails
    • Offers multi-user access and reports by user, department or client
  • Where it doesn't
    • Contact-sales pricing makes direct cost comparison harder
    • Web-only access may not suit teams seeking desktop software
    • Narrower feature set than broader shipping suites

SendPro Online fact sheet, pricing and score →

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