SAMS Online review
A broad mobile distribution workflow spanning field orders and back-office operations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
SAMS Online brings field order booking and distributor operations into a cloud distribution management system for manufacturers, importers, brands and distributors, particularly in FMCG, pharma and cosmetics. Its mobile app supports Android and iOS, including offline order booking, while managers can work with sales, stock and channel reporting. The breadth suits teams that need field activity and distribution processes in one workflow rather than a standalone ordering app.
The Starter plan covers journey and outlet management, orders, invoicing, dispatch, returns, inventory, purchase and goods-received processing, plus core sales, stock and receivables reports. Growth adds live GPS tracking, claims management, full accounts and credit control, van sales, stock transfers, and 50+ reports and dashboards. Enterprise adds consolidated multi-branch dashboards, advanced roles and audit trail, primary and secondary sales across distributors, API integration with ERP and CRM systems, and custom reports, workflows and modifications. The vendor offers these plans by custom quote, so buyers will need to discuss requirements with sales rather than compare published prices.
The standout fit is breadth across field and back-office work: planned routes and geofenced outlet check-ins sit alongside promotions, area-specific pricing, collections, customer ledgers, credit aging, dispatch and load passes. That scope can suit distributors coordinating representatives, stock and accounts across a channel. The integration story is less specific: ERP and CRM connections are available through an API, but no particular systems are identified here. Teams that require a named out-of-the-box connector or a self-service priced plan may prefer a more explicit alternative; teams seeking one mobile-led workflow with progressively broader controls should consider SAMS Online.
SAMS Online pros and cons
- Where it wins
- Offline order booking on Android and iOS
- Connects route planning, invoicing, dispatch, inventory and collections
- Enterprise plan offers multi-branch dashboards and ERP/CRM API integration
- Where it doesn't
- Pricing is available by custom quote rather than a published price
- ERP and CRM connections are described through API, with no named systems
- Advanced controls and consolidated branch views are reserved for Enterprise
SAMS Online fact sheet, pricing and score →
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