SalonX review
A broad salon platform with advanced messaging, CRM, analytics, and multi-location tools.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
SalonX is an all-in-one management platform for salon and spa owners that combines online booking, AI-powered scheduling, client CRM, point of sale, payments, inventory, analytics, staff management, and customer messaging. It suits Indian salons that want follow-up communication across SMS, WhatsApp, and email, alongside operational tools for appointments and rebooking. Native web, iOS, and Android access supports staff and clients, while an API is available on the Chain plan.
Pricing is structured around three paid monthly plans. Starter costs INR 999 per month and includes online bookings, SMS and WhatsApp reminders, and basic reports. Studio costs INR 2,999 per month and adds full CRM and marketing, integrated POS and tips, inventory and retail, and advanced analytics. Chain costs INR 7,999 per month and adds a multi-location dashboard, custom roles and payroll, API and white-label capabilities, and priority support. A 14-day trial is available without a credit card, and prices exclude applicable GST. The tier structure gives smaller salons an entry point while reserving deeper marketing and management functions for higher plans.
Messaging and retention workflows are the standout area. SalonX supports confirmations, reminders, follow-ups, personalized offers, birthday campaigns, and rebooking nudges through SMS, WhatsApp, and email. Its CRM stores visit history and preferences, while analytics cover utilization, retention, ticket size, and staff productivity. Razorpay, Stripe, and WhatsApp Business API integrations support payments and messaging. SalonX is a strong fit for salons that want marketing automation tied to bookings and customer records. Operators seeking a free product or only basic scheduling may prefer a narrower, lower-cost alternative.
SalonX pros and cons
- Where it wins
- SMS, WhatsApp, and email reminders and follow-ups
- CRM includes visit history, preferences, and rebooking reminders
- Chain plan adds multi-location management, API access, and white-labeling
- Where it doesn't
- No free plan; the trial lasts 14 days
- Full CRM and marketing features begin on the INR 2,999 Studio plan
- Published prices exclude applicable GST
SalonX fact sheet, pricing and score →
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