SalonOS by Certxa review
A low-cost web platform combining tiered loyalty rewards with core salon operations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
SalonOS by Certxa is a cloud-based platform for nail salons, independent nail technicians, booth renters, and multi-location salon groups. It brings online booking, technician calendars, nail-specific client records, POS checkout, loyalty rewards, check-in, waitlists, review management, and revenue reporting into one subscription. Client profiles can include gel brands, color codes, nail shapes, product notes, sensitivities, and appointment history, making the product particularly relevant to businesses that need more than basic appointment scheduling.
Pricing is structured around the size and operating model of the salon. Solo costs $9 per month with monthly billing or $7 per month with annual billing, and includes 1 calendar, 1 staff member, up to 500 client profiles, online booking, reminders, and Stripe Connect POS. Professional costs $22 monthly or $18 monthly with annual billing, adding unlimited calendars and staff members, unlimited reminders, a premium website builder, a Google Business Profile booking link, and advanced revenue reporting. Elite costs $49 monthly or $39 monthly with annual billing, supporting up to 5 locations with multi-location dashboards, cross-location reporting, API access, priority phone support, and commission tracking. Enterprise adds custom volume pricing, a dedicated success team, and a bespoke contract. A 60-day trial is available.
The strongest fit is a salon that wants loyalty tiers alongside payments, scheduling, client retention, and daily front-desk workflows. Integrations with Stripe Connect, the Stripe M2 card reader, Google Business Profile, Google Reviews, and Instagram cover key payment, discovery, review, and social touchpoints. The web-only platform keeps access straightforward across browsers, while mobile apps are coming soon. Salons needing native mobile apps now, a free plan, or a simpler loyalty-only tool may prefer an alternative. Multi-location groups have a clearer upgrade path through Elite, while independent operators can start with Solo and move to Professional as staffing and scheduling needs expand.
SalonOS by Certxa pros and cons
- Where it wins
- Digital loyalty rewards with configurable tiers
- Nail-specific client records and appointment history
- POS, booking, check-in, and re-engagement tools in one suite
- Where it doesn't
- No free plan
- Web platform; iOS and Android apps are coming soon
- Solo is limited to 1 staff member, 1 calendar, and 500 client profiles
SalonOS by Certxa fact sheet, pricing and score →
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