SalonOps review
A low-cost points engine for salons that also need staff and sales tools.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
SalonOps combines staff management, customer loyalty rewards, and sales logging in a phone-first salon ERP. It is designed for independent salons, chains, and spas, with support for Android and iOS devices, tablets, and desktop browsers through a progressive web app. Staff profiles, service history, branch assignment, check-in and check-out, service attribution, and customer reward balances give salon teams a shared operating layer alongside loyalty functions.
The Studio plan costs INR 499 per month and includes Staff, Rewards, and Sales modules, a PWA on any phone, email support, and daily backups. Floor costs INR 699 per month and adds unlimited staff seats, custom roles and branches, a rewards engine and tiers, priority WhatsApp support, and early access to Analytics. Group includes everything in Floor plus multi-branch rollups, SSO and audit log export, dedicated onboarding, SLA-backed support, and custom reward schemes. Across the product, the standout feature is the configurable points engine: salons can set per-service multipliers, loyalty tiers, redemption rules, and point expiry, then connect sales to customers and staff.
SalonOps fits teams that want loyalty mechanics closely connected to staff and service records rather than a standalone campaign system. Its role-based permissions and branch scoping are useful for multi-location operations, while the exportable audit log supports operational oversight. The product does not process payments, leaving that work to an existing POS or payment provider, and its positioning does not include verified integrations or campaign automation. Choose SalonOps when a salon needs points, tiers, redemptions, sales entry, and branch-aware staff controls at a clearly stated entry price. Choose an alternative when payment processing, automated campaigns, or a broader connected ecosystem is central to the workflow.
SalonOps pros and cons
- Where it wins
- Per-service points multipliers, tiers, redemption rules, and expiry
- Customer reward balances, ledgers, and two-tap sales entry
- Branch-scoped roles, permissions, and exportable audit logs
- Where it doesn't
- Does not process payments
- No verified campaign automation or integrations
- Group plan pricing is not published
SalonOps fact sheet, pricing and score →
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