Salonix CRM review
A web-based salon CRM combining bookings, billing, memberships, inventory, and branch controls.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Salonix CRM is salon and spa management software for owners, administrators, managers, and staff. It brings lead conversion, appointment scheduling, client history, POS invoicing, memberships, inventory, follow-ups, campaigns, reminders, and branch analytics into one web-based system. Appointment workflows can assign therapists and rooms, while client records include invoices, memberships, service history, and search. It suits salons that want operational and retention workflows connected to billing and customer records, particularly businesses managing more than one branch.
Pricing is organized into Starter, Growth, and Enterprise plans, with commercial terms handled through contact sales. Starter includes core CRM modules, owner, manager and staff access, billing, appointments, and standard onboarding. Growth adds multi-branch management, advanced permissions, analytics, and inventory. Enterprise adds custom module configuration, priority implementation, advanced security options, and custom commercial terms. The tier structure makes branch operations and deeper controls the main upgrade path, while the core workflows begin with Starter.
The product’s strongest fit is a salon that needs more than appointment booking: memberships, packages, inventory alerts, follow-up queues, campaigns, and POS invoicing are all part of the operational scope. CSV import and export support customer and membership migration, and role-based permissions help separate access across business users. Salonix is less suitable for teams that require mobile coverage, customer self-service login, or a defined integration ecosystem. Choose it for centralized salon operations and branch oversight; consider another option when mobile access or customer-facing portals are essential.
Salonix CRM pros and cons
- Where it wins
- Combines appointments, client records, POS, memberships, and inventory
- Supports multi-branch management with branch analytics
- Includes role-based permissions and active-session security
- Where it doesn't
- Pricing requires a sales conversation instead of published rates
- Available through the web platform, with no mobile coverage
- Does not provide a customer login portal
Salonix CRM fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update