Salon review
A broad salon platform with AI, retail, loyalty, and branded mobile apps.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Salon is a salon and spa management platform for beauty businesses that need more than appointment booking. Its feature set covers scheduling, online reservations, automated reminders, customer and employee management, reporting, payment processing, marketing promotions, inventory, an online store, loyalty, and push notifications. It also offers a white-label mobile app for iOS and Android that can use a salon’s name, logo, colors, services, pages, and payment methods. Salons seeking a connected operating platform with a branded customer experience are the clearest fit.
According to the vendor’s pricing page, the Premium Package costs $60 per month and includes reservations management, online booking, automated event notifications, customer and employee management, marketing tools, and push notifications. The Elite Package costs $120 per month and includes those capabilities plus unlimited staff members, advanced reports, and a loyalty program. The plan structure makes Premium a fit for smaller operations focused on bookings and communications, while Elite is more suitable for salons that need broader staff capacity, reporting, and loyalty features.
The standout differentiator is the combination of a white-label app, retail capabilities, and AI-powered personalization. Salon also operates a consumer-facing booking platform where customers can discover salons, compare services, book appointments, purchase products, and collect loyalty points. Payment and ecosystem connections listed for the product include Visa, PayPal, and social media. Choose Salon if branded mobile access, retail, marketing, and AI matter alongside core salon management. Businesses seeking a narrower scheduling tool or a wider documented integration ecosystem may prefer a more focused alternative.
Salon pros and cons
- Where it wins
- Combines booking, payments, marketing, inventory, retail, and loyalty
- White-label app supports a salon’s name, logo, colors, and services
- AI-powered performance analysis and client personalization
- Where it doesn't
- Unlimited staff members are included only in the Elite Package
- Advanced reports and loyalty are listed only in the Elite Package
- Listed integrations are Visa, PayPal, and social media
Salon fact sheet, pricing and score →
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