Salon by Premier Software review
A broad salon CRM with strong reporting and consultation safeguards.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Salon by Premier Software is management software for independent, franchised, and multi-group hair and beauty businesses. It combines an appointment diary, online booking, client cards and records, automated email and SMS marketing, retail sales and stock management, loyalty reward schemes, reporting, and integrated chip-and-PIN payment processing. Salon Hair and Salon Beauty versions are available, with a single-database structure designed for different operational setups. Salon Beauty adds room and equipment allocation, package bookings, medical questionnaires, contraindication warnings, and repetitive-strain-injury indicators.
Pricing is handled through Premier Software’s sales representatives, with payment plans discussed directly rather than presented as public tiers. That approach suits salons seeking a tailored commercial conversation, but it gives buyers less immediate visibility into plan differences and paid feature access. The product is web-only, and its listed integrations include social media platforms, Monek payment services, and salonspy. Salons that depend on a wider connected software ecosystem should review those integration points before choosing it.
Its strongest distinction is the combination of operational breadth and consultation controls. More than 200 reports cover business activity, while retail tools include stock prompts and stocktake reporting. Room and equipment allocation can support salons with shared resources, and contraindication warnings add a practical safeguard to client consultations. This makes Salon by Premier Software a suitable choice for businesses that want reporting depth, client history, marketing, retail, and treatment-related checks in one system. Salons prioritising transparent online pricing, broader integrations, or a non-web deployment should consider alternatives.
Salon by Premier Software pros and cons
- Where it wins
- More than 200 business reports for operational visibility
- Medical questionnaires and contraindication warnings support safer consultations
- Scheduling, retail, loyalty, marketing, booking, and payments in one system
- Where it doesn't
- Pricing is handled through sales representatives rather than published plans
- Available through the web, with no listed desktop or mobile apps
- Listed integrations include social media, Monek, and salonspy
Salon by Premier Software fact sheet, pricing and score →
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