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RingRoost review

#110 of 120 in Call Center SoftwareBusiness Phone Systems

Affordable PBX calling with IVR, queues, recording, SMS, and unlimited users.

3.0/10Editor score
RingRoost3.0 Visit RingRoost

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

RingRoost is a hosted business phone system for small businesses and organizations that need configurable PBX and call-center workflows. Its core tools include a drag-and-drop PBX and IVR builder, custom call routing, auto attendant, call queues, voicemail, call recording, conference calling, SMS, business numbers, SIP support, and E911 services. Unlimited users and extensions are included across the listed plans, making the service a practical fit for teams that need shared phone infrastructure without per-user pricing.

The published plans show three monthly tiers. Fledgling costs $20 per month and includes 500 minutes, one local phone number, unlimited users and extensions, voicemail, auto attendant, recording, a mobile-synced app, conference calls, and SMS. Pro costs $40 per month and raises the allowance to 2,000 minutes with five local phone numbers. Enterprise costs $80 per month and includes 5,000 minutes with five local phone numbers. The core feature list remains consistent across these tiers, so the main buying decisions are usage capacity and number requirements.

RingRoost also has broad platform coverage: web, Windows, macOS, Linux, iOS, Android, and an API. Integrations include HTTP, database integrations, SIP, the RingRoost API, and Twilio numbers. That combination suits organizations connecting business calling to existing systems or using SIP phones and desktop softphones. However, the product is a narrower choice for teams that need deeper contact-center operations, voicemail transcription, or workforce management. Choose RingRoost for configurable PBX calling at a predictable monthly price; consider an alternative when advanced contact-center capabilities are central to the buying decision.

RingRoost pros and cons

  • Where it wins
    • Visual drag-and-drop PBX and IVR call-flow builder
    • Unlimited users and extensions on every listed plan
    • Web, desktop, mobile, SIP, API, and E911 support
  • Where it doesn't
    • No free plan is available
    • Voicemail transcription is not included
    • Limited contact-center depth without workforce management

RingRoost fact sheet, pricing and score →

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