Review Responder review
A mobile-first drafting tool for replying to reviews from text or screenshots.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Review Responder is a mobile app for generating replies to customer reviews from typed review text or screenshots. Available on iOS and Android, it is aimed at independent restaurant operators and other small businesses that manage review activity across Google, Yelp, TripAdvisor, and Facebook. Its screenshot scanning with OCR is especially relevant for operators replying from a phone, while editable drafts keep the final response under the operator’s control.
The product’s core workflow combines AI-generated replies with multiple response options, tone selection, reusable templates, and sentiment-aware handling for positive and negative reviews. Operators can train the app on prior replies using its operator-style voice training, helping drafts follow an established writing style. The free app includes these mobile-oriented capabilities, and the product page describes a seven-day full-access trial. Review Responder also provides analytics for answered reviews, giving operators a way to track response activity.
Review Responder Pro costs $9.99 per month and adds unlimited drafts, seven tones, Quick reply, operator-style fingerprint training, and multi-location Google Business support. The app supports approval through editable drafts, but it does not auto-publish, so posting still requires a manual step. That makes it a practical choice for small-business operators who want faster, more consistent responses without giving up final approval. Businesses needing automatic publishing or a broader review-management workflow should look for an alternative with those capabilities.
Review Responder pros and cons
- Where it wins
- OCR scans review screenshots for faster reply drafting
- Seven tones, templates, and voice training support consistent replies
- Paid tier supports multiple Google Business locations
- Where it doesn't
- Publishing remains manual after drafts are edited
- Analytics focus on answered reviews rather than broader business results
- Paid multi-location Google support starts at $9.99 per month
Review Responder fact sheet, pricing and score →
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