Retail Pro review
A control-focused POS suite for enterprise retail operations across locations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Retail Pro is point-of-sale and retail management software for retailers operating one or more stores. It brings together transactions, orders, returns, fees, shipping, inventory, purchasing, receiving, transfers, replenishment, pricing, promotions, customer management, employee permissions, reporting, and omnichannel capabilities. Its focus suits enterprise retailers that need centralized control across multiple locations, including offline access to POS functions and support for common retail peripherals.
Pricing is structured by user and location. The initial user costs $119 per location, while each additional user costs $99 per location. Both plans have an initial subscription term minimum of 24 months, and the published prices exclude installation, training, and other service fees. There is no free plan. The paid structure is a better fit for retailers planning a sustained deployment than for smaller businesses seeking flexible short-term pricing. In return, the platform covers operational depth that includes pricing levels, discount controls, employee allow, deny, and override permissions, KPI dashboards, forecasting, open-to-buy reporting, customer history, loyalty, and marketing functions.
Retail Pro supports web, Windows, iOS, and Android environments, with hardware support for printers, cash drawers, scanners, payment terminals, and OPOS devices. Its integration options include Retail Pro 9, ERP systems, loyalty platforms, and analytics platforms. That combination supports retailers coordinating store operations with broader business systems, though organizations selecting a POS primarily for a wide integration ecosystem may want to compare alternatives. Choose Retail Pro for advanced inventory, purchasing, permissions, offline operation, and multi-location governance; choose another product if a shorter commitment or simpler cost structure matters more.
Retail Pro pros and cons
- Where it wins
- Offline POS supports continued access to core retail functions
- Deep inventory, purchasing, replenishment, and multi-location controls
- Permissions, forecasting, loyalty, promotions, and hardware support
- Where it doesn't
- Additional users cost $99 per location
- Initial subscription term requires a minimum of 24 months
- Installation, training, and other service fees are excluded
Retail Pro fact sheet, pricing and score →
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