Retail 360 review
A cross-retailer view that combines measured and modeled sales for planning.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Retail 360 is ChannelSight’s ecommerce analytics product for brands that need a combined view of product performance across retailers, markets and categories. It brings together retailer network data with shopper journey and transaction intelligence, presenting analysis intended to inform growth planning, investment decisions and retailer discussions. Its stated fit is mid-market and enterprise teams comparing performance across retail channels.
A central distinction is how Retail 360 treats sales coverage. According to ChannelSight, it measures sales where data exists and models sales where it does not, then reconciles both into a single revenue view. That approach is intended to provide a broader product-performance picture across a retailer set, while making measured and modeled results part of the same reporting view. Buyers evaluating the analytics should consider whether this combination suits their decision process, particularly where direct sales data is not available for every retailer. Digital shelf reporting is also supported, alongside retailer and product performance analytics.
Retail 360 is presented as a cloud product accessed through a web portal, and ChannelSight positions its output for planning, investment choices and retailer conversations. Access and pricing require contacting the vendor, rather than selecting from published standalone plans. That makes a sales discussion part of evaluating the product and establishing fit. Teams seeking cross-retailer product analysis and a reconciled sales view should consider it; organizations looking for publicly selectable pricing or a broader ecommerce operations suite may prefer to assess alternatives.
Retail 360 pros and cons
- Where it wins
- Combines retailer network data with shopper journey and transaction intelligence
- Reconciles measured and modeled sales into a unified revenue view
- Supports digital shelf reporting across retailers, markets and categories
- Where it doesn't
- Pricing and access require contacting ChannelSight
- Sales modeling is used where retailer data is unavailable
- Focuses on product and retailer analytics rather than broader ecommerce operations
Retail 360 fact sheet, pricing and score →
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