RestoreAssist review
A strong Australian field-reporting system, with limits for scheduling and Xactimate workflows.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
RestoreAssist is an Australian-designed restoration management platform for contractors, field technicians, insurance assessors, and business operators. It connects web, iOS, and Android applications with offline field capture for photos, moisture readings, sketches, voice notes, and floor plans. The system supports water, fire, mould, storm, flood, and other restoration workflows, then turns captured evidence into IICRC S500:2021-aligned inspection reports, scopes of work, cost estimates, invoices, and client approvals. Its insurer profiles and secure read-only report access make it particularly relevant to Australian and New Zealand restoration firms that need consistent field documentation.
Pricing is structured around a 15-day Free Trial and a Monthly plan. The trial includes basic reports, 50 inspection report credits, PDF and Excel export, and email support. The Monthly plan costs $99 AUD per month and includes 50 inspection reports per month, 10 first-month bonus reports, Enhanced and Optimised report types, PDF upload and processing, and full profile and pricing configuration. Additional 8, 25, and 60 Reports Packs are available for extra reports. The published pricing notes that amounts include GST, while AI report generation may also create direct charges from a customer’s own AI provider when an API key is used.
RestoreAssist’s strongest fit is evidence-heavy restoration work where technicians may need to operate offline and preserve photo metadata, GPS, hashing, and chain-of-custody records. PDF, Excel, Word, and ZIP exports support handoff, while accounting integrations cover Xero, Ascora, MYOB, QuickBooks, and ServiceM8. It is less suited to firms that require verified crew scheduling or Xactimate export as central parts of their workflow. Choose it for compliant reporting, insurer collaboration, and connected estimating and invoicing; consider an alternative when advanced dispatch or Xactimate integration is essential.
RestoreAssist pros and cons
- Where it wins
- Offline capture with photos, GPS, hashing, and chain-of-custody records
- IICRC S500:2021-aligned reports, scopes, estimates, and GST-ready invoices
- Insurer access plus Xero, MYOB, QuickBooks, Ascora, and ServiceM8 integrations
- Where it doesn't
- No verified crew scheduling feature is identified
- No Xactimate export is included
- AI report generation may add charges from the customer's own AI provider
RestoreAssist fact sheet, pricing and score →
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