ReservationKey review
A focused web booking engine for lodging properties taking direct reservations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
ReservationKey is a cloud-based booking and reservation-management product for lodging operators, including hotels, motels, bed-and-breakfasts and vacation rentals. It is aimed at properties that want guests to book through their own website, with tools to manage reservations and availability, send guest communications, and handle booking payments or deposits. Its web-only deployment suits properties seeking a direct booking workflow rather than a broader operational suite.
The product’s focus is straightforward: online booking for rooms, lodging units and vacation rentals through the property website. Reservation and availability management sit alongside guest email confirmations and communications, while payment or deposit handling supports booking workflows. This scope can suit smaller properties that need to make direct booking possible and keep availability organized. Properties looking for distribution across booking channels, or integrations with other systems, should compare alternatives that explicitly cover those needs.
ReservationKey’s pricing model is contact sales, so prospective buyers need to speak with the vendor rather than choose from published self-serve plans. Support is listed through email and documentation. Those arrangements may work for operators comfortable evaluating a product through a sales conversation and written guidance; buyers who prioritize transparent plan comparisons or additional support channels may prefer another option. Overall, ReservationKey is a fit for small or mid-market lodging businesses centered on direct website bookings, but less suited to properties seeking a broad platform or a multi-channel reservation setup.
ReservationKey pros and cons
- Where it wins
- Accepts direct reservations through a property's website
- Manages reservations and lodging-unit availability
- Supports guest confirmations and payment or deposit handling
- Where it doesn't
- Booking is limited to the property website channel
- No listed integrations or broader operational tools
- Pricing is handled through contact with sales
ReservationKey fact sheet, pricing and score →
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