Requester review
A focused, low-cost option for employee request approvals and routing.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Requester is a cloud-based request and approval platform for teams handling employee, HR, finance, IT, operations, vendor, and external requests. It is particularly suited to people teams managing leave, equipment, onboarding, access, and expense requests while keeping employee records and leave balances in an HRIS. Structured forms, multi-step routing, conditional branching, reminders, escalations, audit records, analytics, and AI-assisted request creation support approval-focused workflows without positioning the product as an HRIS.
The free plan provides 3 approver seats, unlimited submitters, multi-step approvals, conditional logic, and community support at $0 per workspace. Pro costs $12 USD per approver per month when billed monthly and adds unlimited templates, advanced form fields, basic analytics, audit logs, and email support. Business costs $25 USD per approver per month and adds advanced analytics, priority support, and white-label branding. This makes the free tier a practical starting point for small approval teams, while paid plans add form depth, reporting, support, and branding rather than changing the core workflow model.
Requester’s strongest fit is structured approval automation: field-based routing, delays, reminders, SLAs, escalations, out-of-office delegation, and decision history cover more than simple request intake. Integrations with Slack, Microsoft Teams, Discord, Google Chat, Telegram, Zapier, Make, n8n, webhooks, and an API support broader team workflows, while HRIS-related connections use documented lifecycle webhooks. Choose Requester when employee requests and approvals are the priority; teams seeking a broader HR workflow suite should look beyond its narrower focus.
Requester pros and cons
- Where it wins
- Multi-step approvals with advanced conditional branching
- Reminders, SLAs, escalations, audit logs, and decision history
- Slack, Teams, API, webhooks, Zapier, Make, and n8n integrations
- Where it doesn't
- Narrower than full HR workflow suites
- Web access is the listed platform
- HRIS connectivity is handled through lifecycle webhooks
Requester fact sheet, pricing and score →
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