Relatient review
A cloud-based healthcare reminder platform covering text, voice, email, and replies.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Relatient provides healthcare organizations with patient engagement and communication software, including automated appointment reminders. Its reminders can go out by text, voice call, or email, and patients can confirm appointments and communicate through two-way messaging. That makes it a fit for healthcare practices and larger provider organizations seeking basic multichannel outreach around scheduled care, rather than a general-purpose scheduling tool.
Channel coverage is the clearest strength. Text, voice, and email give practices options for notifying patients, while confirmations and two-way communication support a response rather than a one-way reminder alone. Relatient is cloud deployed and lists web as its platform, with mid-market and enterprise organizations as its size fit. These details suit providers looking for a healthcare-oriented communication platform, though they do not establish a broader integration ecosystem or capabilities beyond the listed reminder and communication functions.
Relatient uses a contact-sales pricing model. According to the vendor's pricing information, prospective customers are directed to contact the company rather than choose from publicly priced plans, so evaluating cost requires a sales conversation. The product may suit organizations that value SMS, email, and voice reminders with patient confirmations and replies and are comfortable with that buying process. Practices seeking published plan prices or a broader set of specified capabilities should compare alternatives before deciding; Relatient's described focus is on core reminder and communication workflows.
Relatient pros and cons
- Where it wins
- Sends automated reminders by SMS, voice call, and email
- Lets patients confirm appointments and communicate both ways
- Designed for mid-market and enterprise healthcare organizations
- Where it doesn't
- Pricing requires contacting Relatient
- The listed capabilities focus on reminders and patient communication
- Web is the only listed platform
Relatient fact sheet, pricing and score →
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