re:spondelligent review
A hospitality-focused review hub for monitoring, analysis, responses, and location benchmarking.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
re:spondelligent is review management software for restaurants, hotels, guest houses, campsites, and chains. It brings reviews from more than 100 platforms into one web application, with monitoring, alerts, analytics, sentiment analysis, direct responses, and competitor or location benchmarking. Hospitality teams can also use review-request landing pages, mini-surveys, website widgets, and collaboration tools for multi-location operations.
The published Single location plan costs CHF 39 per location per month when billed annually and includes review monitoring, review analytics, unlimited users, and personal support in English. A 14-day free trial is available, while the product does not offer a free plan. Multi-location pricing is quote-based. Integrations cover major review and hospitality services including Google, Tripadvisor, Yelp, Facebook, Zomato, Booking.com, Expedia, Hotels.com, Airbnb, OpenTable, aleno, Quandoo, and Lunchgate. Reporting connections include Microsoft Power BI and Google Data Studio.
Its strongest differentiator is the combination of broad review coverage with response workflows. Teams can receive new-review alerts, respond directly from the application, generate multilingual AI replies, and use templates with automatic publishing for eligible Google reviews. Location grouping, permissions, reporting, and collaboration extend the product beyond a basic review inbox. Hospitality organizations that need centralized monitoring across many sites should find the feature set well aligned with that workflow. Smaller teams managing only one or two sources may prefer a narrower tool, while organizations requiring native desktop or mobile applications should note that re:spondelligent is web-based.
re:spondelligent pros and cons
- Where it wins
- Monitors reviews across more than 100 platforms
- AI-generated multilingual replies and eligible Google auto-publishing
- Benchmarking, widgets, surveys, and multi-location collaboration
- Where it doesn't
- The listed plan supports one location
- Multi-location pricing is quote-based
- Web access only, with annual billing for the listed plan
re:spondelligent fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update