PWI Charity CRM review
A focused nonprofit CRM with free access and detailed gift tracking.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
PWI Charity CRM is a nonprofit-focused contact and donor management system from Project World Impact. It brings donor profiles, contact details, custom fields, notes, tags, segments, giving histories, pledges, and in-kind gifts into a web-based PWI account dashboard. The product suits organizations that need a central record of donor relationships and giving activity, particularly teams tracking recurring gifts or in-kind donations alongside standard contributions.
Its strongest functional area is gift and donor record management. Organizations can link gifts to donors across online, manual, in-kind, crowdfund, and GroupGive activity, while in-kind records can include fair-market values. Tax-deductible receipt generation and sending supports routine donor administration, and configurable CRM reports provide a standard reporting layer. Spreadsheet or CRM imports, plus contact and report exports, also support moving data into and out of the system.
Pricing is structured as freemium. The Free plan costs $0 per month with monthly billing and includes PWI Charity CRM, PWI Profile, PWI Library, and social media promotion. The published Pro plan costs $400 per month with annual billing, includes the free products and 15+ products, takes 0% from money raised, and includes a money-back guarantee. The CRM is described as free forever for eligible organizations; signup eligibility indicates the free plan is intended for U.S.-based 501(c)(3) organizations, while non-U.S. organizations require additional paperwork to receive donations on the platform. Choose PWI Charity CRM for focused donor records and gift tracking; consider alternatives if integrations or advanced reporting are central requirements.
PWI Charity CRM pros and cons
- Where it wins
- Tracks online, manual, in-kind, crowdfund, and GroupGive gifts
- Supports donor segments, pledges, and recurring-gift schedules
- Generates tax-deductible receipts and supports data imports and exports
- Where it doesn't
- Integrations are not part of the platform fit
- Reporting is standard rather than advanced
- Pro pricing is $400/month with annual billing
PWI Charity CRM fact sheet, pricing and score →
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