Proven by Users Card Sort review
A flexible card-sorting workspace with strong analysis and a response cap on free projects.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Proven by Users Card Sort is a browser-based tool for remote, unmoderated card-sorting research. It suits solo, small-team, and mid-market researchers who need to study information architecture with open, closed, or hybrid methods. Researchers can share a participant URL, configure groups and nested categories, add images and descriptions, duplicate cards, and let participants save their progress for a return visit. Results are available across participant, raw, group, card, similarity-matrix, tree or dendrogram, and maximum-agreement views.
The freemium structure gives each project 10 responses on the Free plan, alongside unlimited active projects, unlimited card sorting, full access to test tools, in-depth analysis, and CSV download. Professional plans for 30 days, 60 days, or one year retain the Free features and add unlimited responses per project. Published pricing shows a starting price of 49.95, with duration-based one-time access rather than a recurring monthly or annual subscription. This setup fits researchers who can align study timing with a defined access period.
Analysis depth is a central strength. Similarity matrices and dendrograms support pattern discovery, while participant, raw, group, card, and maximum-agreement views give teams several ways to inspect findings before exporting them. The product also sits within a broader UX research platform that includes first-click, preference, five-second, tree-testing, and survey studies, which can help teams keep related studies in one browser-based environment. Choose it when nested structures, varied sort types, and detailed result views matter; choose another option if you need native applications, broader support channels, or a free project with more than 10 responses.
Proven by Users Card Sort pros and cons
- Where it wins
- Supports open, closed, and hybrid card-sorting studies
- Nested categories, subgroups, images, and card duplication
- Similarity, dendrogram, agreement views, and CSV export
- Where it doesn't
- Free projects allow 10 responses per project
- Runs through the web rather than native desktop or mobile apps
- Support is limited to email and documentation
Proven by Users Card Sort fact sheet, pricing and score →
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