PracticeRunner review
A flexible practice system for scheduling, documentation, payments, and claim creation.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
PracticeRunner is cloud-based practice-management and EHR software for therapists, solo clinicians, and group practices. Its scope covers appointment scheduling, recurring series, intake forms, client records, progress and psychotherapy notes, billing, payments, superbills, CMS-1500 claim creation, and a client portal. Clients can request appointments, complete forms, view billing information, exchange secure messages, and pay through the portal. Case workflows support individuals, couples, families, therapy groups, consultations, and workshops, making the product relevant to practices with more varied formats than one-to-one sessions alone.
Pricing is structured around a trial and two paid practice tiers. Starter provides a 30-day trial with scheduling, notes, intake, records, billing, payments, portal access, reminders, calendar feeds, CMS-1500 claims, and integrated card or bank-transfer payments. Professional costs $39 per month and includes one clinician seat, with admins and optional associate seats. Group costs $59 per month, includes two clinician seats, and adds practice-wide reporting, staff roles, centralized or per-provider billing, supervision workflows, and full practice data export. Archive costs $8 per month for read-only access during an extended pause and is available to existing Professional and Group practices.
The billing and claims feature set is a strong fit for practices that need superbills, claim creation, exports, and manual payer reconciliation alongside regular payment collection. PracticeRunner integrates with Google Calendar, Stripe, Zoom, Google Meet, and Microsoft Teams, while calendar synchronization with Google Calendar is one-way. Optional audio or video upload, transcription, and clinician-reviewed AI note drafting extend the documentation workflow. Telehealth sessions use external video-service links, and claims are not electronically submitted. Practices needing built-in video or automated payer submission should choose an alternative; practices prioritizing scheduling, documentation, payments, and varied case workflows should consider PracticeRunner.
PracticeRunner pros and cons
- Where it wins
- Supports recurring appointments, requests, availability, and calendar feeds.
- Combines notes, forms, portal messaging, billing, payments, and superbills.
- Creates and exports CMS-1500 claims for multiple therapy case workflows.
- Where it doesn't
- No permanent free plan; the Starter option is a 30-day trial.
- Claims are not electronically submitted and payer responses require manual handling.
- Telehealth relies on external meeting links rather than built-in video.
PracticeRunner fact sheet, pricing and score →
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