PocketTech review
A broad field service toolkit for small teams that need scheduling and job finance tools.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
PocketTech is a field service management platform for HVAC, plumbing, electrical, and general contracting businesses. It brings scheduling and dispatch, technician status updates, guided diagnostic decision trees, digital estimates, e-signatures, invoicing, payment collection, custom forms, inventory, and job-level reporting into one system. Small and mid-market teams can use a visual scheduling board with calendar and map views, while technicians access mobile-optimized, offline-capable job workflows.
The published plans are straightforward. The monthly PocketTech plan costs $50 per seat per month and includes the scheduling and dispatch board, real-time technician tracking, diagnostic decision trees, digital estimates and invoicing, Stripe payment collection, and P&L reporting per job. Annual billing lowers the listed price to $41.50 per seat per month and includes all features, including custom forms. PocketTech also offers a 14-day trial without requiring a credit card. That structure suits teams that want to evaluate the workflow before paying, while the annual price favors businesses prepared to make a longer billing commitment.
Its strongest fit is breadth: dispatchers get scheduling tools, technicians get guided and offline-capable workflows, and office teams get estimates, payments, inventory, purchase orders, and revenue reporting. Stripe and QuickBooks Online provide the named integration options. The listed platform is web, with cloud and mobile deployment, and support is available through email and documentation. Teams seeking a broad operational system for a small field business should consider PocketTech; organizations that specifically require native iOS or Android apps, a customer portal, or route optimization should look for a product built around those capabilities.
PocketTech pros and cons
- Where it wins
- Scheduling, dispatch, technician tracking, and map views
- Digital estimates, e-signatures, invoicing, and Stripe payments
- Offline-capable workflows with inventory and per-job P&L reporting
- Where it doesn't
- No free plan; the trial lasts 14 days
- The lowest listed price requires annual billing
- Web is the listed platform, without identified native iOS or Android apps
PocketTech fact sheet, pricing and score →
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