PIE by First Delivery review
An affordable dispatch command center for restaurants managing mixed delivery fleets.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
PIE by First Delivery is a delivery management platform for pizza shops and other restaurants coordinating their own drivers, third-party fleets, or both. Its web command center centralizes orders from online, phone, POS, and third-party channels, while the driver app supports delivery operations in the field. Restaurants can assign orders, monitor drivers and customers in real time, collect proof of delivery, and review delivery analytics and customer insights. Web, iOS, and Android access supports teams working across store and driver roles.
Pricing is straightforward across two paid monthly plans. Lite costs $29.95 per month and includes nationwide third-party delivery fleets, live human chat support for stores, live delivery tracking, pre-built order integrations, the driver app, and proof of delivery. Pro costs $149.95 per month and adds catering fleets, live human chat support for stores and customers, and branded live delivery tracking. Both plans cover the core integration and driver-app experience, but there is no free plan. Fees are non-refundable except where expressly provided.
The platform’s ecosystem includes Toast, Square, Lunchbox, Onosys, DoorDash Drive, Uber Direct, Grubhub Connect, Dlivrd, Relay, DeliverThat, Google Maps, and Slack. That range suits restaurants combining POS, marketplace, and delivery-provider workflows rather than relying on a single order source. PIE is a strong fit for small restaurants that need affordable dispatch, multi-channel order management, and visibility across mixed fleets. Restaurants seeking only basic order intake, or teams that do not need dispatch and delivery tracking, may find its broader command-center feature set unnecessary.
PIE by First Delivery pros and cons
- Where it wins
- Combines online, phone, POS, and third-party orders
- Supports automated dispatch to in-house and external fleets
- Includes live tracking, proof of delivery, and driver scheduling
- Where it doesn't
- No free plan is available
- Pro pricing rises to $149.95 per month
- Fees are non-refundable except where expressly provided
PIE by First Delivery fact sheet, pricing and score →
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