Petpooja review
A broad restaurant operations suite for billing, orders, inventory, and tables.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Petpooja is restaurant point-of-sale and management software for cafes, restaurants, cloud kitchens, QSRs, food courts, bakeries, bars, and multi-outlet chains. Its core coverage includes billing and KOT generation, inventory, online orders, menus, tables, reservations, CRM, reports, QR ordering, and offline operation with cloud synchronization. The platform runs across web, Windows, iOS, Android, and API environments, making it a fit for Indian restaurants that want billing and order workflows in one system.
The published plans are Core, Growth, and Scale, with pricing handled through contact with the company and local pricing varying by region and currency. Core includes cloud billing, 80+ reports, in-built CRM, unlimited terminals and user rights, a central kitchen module, and multi-terminal billing. Growth adds inventory, menu management, and add-ons such as a kitchen display system, captain ordering app, restaurant website, loyalty, token management, feedback, website ordering, and QR ordering. Scale includes inventory, menu management, 80+ reports, CRM, and dynamic reports. Buyers should compare the plan scope with their outlet count and operating model before choosing a tier.
Petpooja’s strongest fit is a restaurant that needs breadth across front-of-house and online operations, including split or merged bills, area-wise ordering, booking-channel synchronization, order reconciliation, and item-wise stock deduction. Integrations with Swiggy, Zomato, Dineout, Zomato Dining, District, and EazyDiner support local ordering and dining workflows. Its 2011 founding year adds operating maturity, while offline workflows help where connectivity is inconsistent. Restaurants seeking a focused billing tool or a stated staff-scheduling system may prefer a narrower alternative; Petpooja is better suited to teams that want a wider restaurant management stack.
Petpooja pros and cons
- Where it wins
- Billing, KOTs, tables, menus, reservations, and QR ordering
- Inventory includes stock deduction and low-stock alerts
- Integrates with Swiggy, Zomato, Dineout, and other local channels
- Where it doesn't
- Plan pricing requires contacting sales
- Staff scheduling is not a stated capability
- The broad feature set may exceed narrow POS requirements
Petpooja fact sheet, pricing and score →
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