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PC Repair Tracker review

#5 of 13 in Computer Repair Shop Software

A repair-shop system with self-hosting, POS, inventory, and multi-store support.

8.6/10Editor score
PC Repair Tracker8.6 Visit site

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

PC Repair Tracker is a paid shop-management application for small computer stores and repair shops. Its repair workflow centers on work orders, with customer and asset records, recurring jobs, and a customer portal alongside point of sale and inventory tools. Shops that want repair operations and front-counter tasks in one system are its clearest audience; it is less suited to businesses looking for a general-purpose retail platform.

Deployment and store structure are notable considerations. The vendor describes a PHP/MySQL application that can run on a shop’s own web server, and the product is also listed with cloud deployment. Mobile web access supports browser use, while multi-store support is listed without a stated location limit. That combination may suit operators who prioritize control over hosting or manage multiple shops, but a self-hosted setup means the shop is responsible for providing its own web server. Buyers should compare the cloud and self-hosted arrangements against their infrastructure preferences before choosing.

Day-to-day workflows extend beyond repair tracking: the system can email invoices, repair reports, receipts, and service reminders; SMS support is available through listed providers including Twilio, BulkSMS, and SMSGlobal. Payment processor plugins include Stripe, Square, PayPal Payments Pro, and Authorize.Net. Inventory includes serial-number tracking and price tag printing, and employee tools cover timeclock and technician activity reporting. The vendor describes the software as paid/licensed, but no specific plan pricing is stated here. Choose PC Repair Tracker if those connected shop workflows, self-hosting, or multi-store support matter; consider alternatives if you need a broader retail focus or prefer not to manage server hosting.

PC Repair Tracker pros and cons

  • Where it wins
    • Tracks repair work orders, recurring jobs, and customer and asset records.
    • Combines POS plugins with serial-number inventory and price tag printing.
    • Offers mobile web access, timeclock reporting, and multi-store support.
  • Where it doesn't
    • Built for small computer stores and repair shops, not a broad retail audience.
    • SMS notifications depend on listed SMS providers.
    • Requires shops to run it on their own web server when self-hosted.

PC Repair Tracker fact sheet, pricing and score →

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