Parcel Tracker review
A feature-rich mailroom system with a free plan and paid multi-site options.
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
Parcel Tracker is a mailroom and internal parcel-management system for organizations receiving deliveries at offices, residences, campuses and other facilities. Staff can scan labels on mobile devices, match parcels to recipients, notify them when items arrive and record collections. It suits teams that want parcel intake, handoff evidence and records in one operational workflow, rather than a tool focused only on tracking parcels in transit.
Its intake and custody features address several stages of mailroom work: AI/OCR extracts parcel details, directory matching helps identify recipients, and signatures or photos can document pickup or handoff. Timestamped digital records and audit trails support parcel accountability, while reporting covers parcel activity and mailroom performance. Routing across internal and external locations and multi-site support extend the workflow beyond a single receiving desk. Web, iOS, Android and API access, alongside integrations such as Zapier, Slack, Microsoft Teams, SMS, email and webhooks, make it relevant to organizations connecting mailroom processes with other systems.
The Free plan includes AI data extraction, inbound and outbound logging, reporting and analytics, with a limit of 100 parcels a month. Plus adds unlimited parcels, customizable notification emails and API and Zapier integrations; according to the vendor's pricing page, it is $87 per site per month on monthly billing or $67 per site per month on annual billing. Pro adds SSO login, AD Entra syncing, custom attributes and workflows, and multi-site management, at $147 monthly or $117 per site per month on annual billing. Enterprise is a custom plan with SLA, multi-hop parcel management and internal fleet management. Choose Parcel Tracker for a broad mailroom workflow with a free starting point; teams handling higher volumes or multiple sites will need a paid tier, while the Free plan's parcel cap may not suit them.
Questions about Parcel Tracker
Does Parcel Tracker have a free plan? Yes, there is a free plan; paid plans start at $87/site/mo (Plus).
How much does Parcel Tracker cost? Parcel Tracker lists 2 paid plans; the lowest is Plus at $87/site/mo.
Is there a free trial of Parcel Tracker? Yes: a 14-day free trial; no card is needed.
What does Parcel Tracker run on? Web, iOS and Android. It runs in the cloud and as a mobile app.
What does Parcel Tracker integrate with? 6 integrations, including Zapier, Slack, Microsoft Teams, SMS and email.
Who is Parcel Tracker built for? Small businesses, mid-market companies and enterprises (our editorial estimate).
Parcel Tracker pros and cons
- Where it wins
- AI/OCR parcel intake matches deliveries to an organizational directory
- Email, SMS and other recipient alerts plus signature and photo proof
- Reporting, parcel routing and multi-site management across web and mobile
- Where it doesn't
- The Free plan is capped at 100 parcels per month
- Unlimited parcels and API or Zapier integrations require Plus
- SSO, custom workflows and multi-site management require Pro
Parcel Tracker fact sheet, pricing and score →
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