Orlo review
A public-sector platform combining social archiving, publishing, engagement, and reporting.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Orlo is a cloud-based community engagement platform for public-sector organisations. It combines automatic social-media archiving with publishing, scheduling, analytics, reporting, social listening, customer-service tools, and a unified inbox for digital conversations. The product is aimed at government, policing, healthcare, housing, education, transport, and other teams that need to manage public interactions while preserving an operational record. Its archive captures posts, comments, replies, edits, deletions, metadata, and timestamps, supporting public-records and FOIA-related workflows.
Archiving is the strongest fit for teams with detailed retrieval and governance requirements. Orlo provides simple and advanced search across archived content and engagements, with filters for account, time period, author, campaign, message type, deleted posts, and expiry. Retention options are configurable, and archived records can be exported alongside audit-log data. Exported records include unique identifiers and tamper-proof controls, while permissions, approval workflows, auditing, and lockdown controls support internal review and accountability. Excel is listed as an export format.
The wider platform is useful when archiving needs to sit alongside day-to-day social operations. Orlo supports Instagram, Facebook, LinkedIn, Nextdoor, TikTok, X, YouTube, Bluesky, Threads, WhatsApp, Messenger, and SMS, with connections to Power BI, Tableau, and Looker Studio. Pricing is quote-based, so organisations will need to engage sales for commercial details. Choose Orlo when a public-sector team wants one web-based environment for archiving, publishing, engagement, and reporting. Teams seeking only a narrowly focused archive may find its broader workflow set more than they need.
Orlo pros and cons
- Where it wins
- Archives posts, comments, replies, edits, deletions, metadata, and timestamps
- Unlimited storage with advanced search, filters, auditing, and tamper-proof exports
- Connects major social networks with Power BI, Tableau, and Looker Studio
- Where it doesn't
- Quote-based pricing makes budget comparison less direct
- Available as a web platform rather than a desktop or mobile application
- Its broad publishing and engagement scope may exceed archive-only needs
Orlo fact sheet, pricing and score →
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