OrderMate review
A broad restaurant POS for table service, digital orders, kitchens and multi-site operations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
OrderMate is a hospitality point-of-sale platform for restaurants, cafes, bars, pubs, wineries, franchises and other food-service venues. It brings table layouts, floor plans, quick sales, bar tabs, phone orders, online orders, pickup and delivery into one system. Kitchen touch screens and KTS workflows support service operations, while menu, modifier, course and pricing controls help manage what staff can sell. The platform is particularly suited to multi-site restaurants that need shared oversight across venues, rather than businesses looking only for a basic checkout terminal.
Its strongest advantage is breadth across the restaurant workflow. Staff permissions and audit reporting support operational control, while stock control and inventory reporting cover back-office needs. Cloud-based reporting and multi-site management extend visibility beyond an individual venue, and the transaction data API provides a route for custom connections. Listed integrations include Oolio Pay, Now Book It, SevenRooms, RestaurantDiary, Xero, MYOB, QuickBooks, Deliverect, Tyro, Doshii and HungryHungry. These connections span payments, reservations, accounting and online ordering, giving OrderMate a useful place within a wider hospitality software setup.
The architecture combines on-premise POS software and database operation with cloud-based reporting and remote access. That arrangement may suit venues that want local POS functionality while managing information across sites, but it is a different model from a fully cloud-native restaurant system. OrderMate also covers enough areas—service, kitchen, inventory, permissions, integrations and reporting—that smaller venues with simpler requirements may prefer a narrower product. Restaurants with multiple locations, varied order channels and more involved operational workflows should find the scope relevant; single-site businesses seeking only straightforward sales processing may not need its full range.
OrderMate pros and cons
- Where it wins
- Handles tables, bar tabs, phone, online, pickup and delivery orders
- Combines kitchen touch screens with menus, modifiers and course management
- Supports inventory, permissions, reporting, APIs and multi-site operations
- Where it doesn't
- Uses an on-premise database alongside cloud reporting
- Its broad feature set may exceed the needs of smaller venues
- Designed for hospitality operations rather than general retail
OrderMate fact sheet, pricing and score →
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