Order Directly review
A focused ordering system for small restaurants that want their own app and website.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Order Directly gives restaurants and takeaways a branded route for customers to place delivery or collection orders through a custom website or mobile app. It is aimed at small operators that want to manage orders, menus, prices, opening times and delivery areas in one dashboard rather than assemble a wider software stack. The offer also includes an order printer, printed marketing materials and dedicated phone and email support, making it a focused package for businesses that want a direct ordering channel and basic operational controls.
The ordering workflow covers both card and cash payments, while the restaurant dashboard includes order management and order history. These controls suit operators who need to keep a menu current and define when and where delivery is available. The branded app and website are the main differentiators; the product’s stated scope is narrower than an ecosystem-led system, and it does not offer integrations. Restaurants that rely on connecting ordering with other software should weigh that constraint before choosing it. The vendor describes the service as a flat monthly subscription with no commission on orders, a straightforward pricing approach for businesses that prefer a subscription over per-order commission.
Order Directly is best suited to small restaurants prioritizing their own customer-facing ordering channels, straightforward delivery and collection, and direct access to support. Its package combines online ordering with a printer and printed marketing materials, but its limited feature breadth and mobile-only deployment make it a niche choice rather than a fit for every operational setup. The vendor was founded in 2016. Restaurants seeking a more connected platform or a broader feature set should compare alternatives; those wanting a basic branded ordering presence may find the tighter focus more relevant.
Order Directly pros and cons
- Where it wins
- Offers both a custom ordering website and branded mobile app.
- Supports delivery and collection, with card and cash payment options.
- Includes menu, pricing, opening-hours and delivery-area controls.
- Where it doesn't
- Does not offer integrations.
- Deployment is mobile-only, limiting fit for other deployment needs.
- Its feature breadth is limited compared with broader ordering systems.
Order Directly fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update