Optomate.Net review
A cloud optometry suite for Australian practices that need clinical, claims and inventory workflows.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Optomate.Net is cloud practice management software from Melbourne-based Monkey Software, designed for optical and optometry practices, with a stated focus on Australia and New Zealand. Its core covers patient records and order history, billing, spectacle and contact lens exams, appointments, recalls, electronic lab orders and optical inventory. Patient registration links and web bookings support front-desk workflows, while reporting serves single or multiple locations. The breadth makes it a fit for practices seeking to manage clinical and business operations in one system, rather than a standalone booking or records tool.
The Core plan includes the appointment book, exams and prescriptions, invoicing and receipting, electronic lab orders, inventory control, reporting, AI functions and equipment integrations. The published starting price is AUD 300 monthly for a single location, excluding tax. Medicare/DVA claiming, private health insurance claiming and online web bookings are separate add-ons; frame trace storage is another option. SMS is charged per billing unit, with retrievals free, and 10GB of document storage is included at no charge. Practices should weigh the core scope against the cost of add-ons required for their claims and booking workflows.
Integration coverage is a notable strength: listed connections include OpenAI, Topcon, Nidek, Zeiss, Tomey, Medmont and Essilor, plus Xero, MYOB, QuickBooks, Reckon and Sage. The system also supports paperless exams with voice-to-text transcription and AI-assisted letter writing and note suggestions. Cloud deployment, email and phone support, and stated ISO 27001 and two-factor security signals suit practices considering a connected workflow across locations. Optomate.Net is most relevant to Australian practices that value claims, clinical-device and accounting connections; a practice seeking an all-in-one base price for online claims or bookings should compare alternatives with those functions included in the core tier.
Optomate.Net pros and cons
- Where it wins
- Combines patient records, exams, appointments, recalls and billing.
- Tracks optical inventory across multiple locations and supports stocktakes.
- Connects with clinical equipment, accounting tools and lab suppliers.
- Where it doesn't
- Medicare/DVA and private health insurance claiming are add-ons.
- Online web bookings are a separate add-on.
- The platform is web-based, so it does not offer a listed desktop deployment.
Optomate.Net fact sheet, pricing and score →
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