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Open Systems Secure Web Gateway review

#25 of 34 in Secure Web Gateway Software

A managed cloud gateway combining web controls, malware protection, and 24/7 operations.

7.3/10Editor score
Open Systems Secure Web Gateway7.3 Contact Open Systems

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Open Systems Secure Web Gateway is a cloud-based secure web gateway for organizations that need to protect users’ internet traffic. It suits mid-market and enterprise teams looking for a managed service: the gateway applies URL filtering, TLS interception, certificate validation, malware protection, authentication, and policy groups. Global points of presence inspect traffic, and the vendor describes the gateway as part of a managed SSE layer alongside ZTNA, CASB, firewall, and email security.

The service’s main strength is combining traffic inspection with operational coverage. It supports URL-based internet access policies and TLS interception of encrypted web traffic, with certificate validation and malware protection using machine-learning and heuristic methods. User authentication and policy groups provide a basis for applying controls by user, while SSO, MFA, and IAM integration connect identity services. The gateway is cloud-based and can extend to on-premises and IaaS deployments, according to the product description; that makes it relevant to organizations with environments beyond a cloud-only user base. The published details emphasize web filtering and threat protection rather than a broad set of data controls.

This is a fit for teams that want a provider-operated gateway: Open Systems describes 24/7 Level-3 engineers operating the service, with email and phone support. Buyers preferring a managed SWG and a wider managed SSE context may value that operating model. Pricing uses a contact-sales model, so teams will need to engage sales to evaluate cost. The product description does not establish DLP controls, which may matter for organizations prioritizing data-loss prevention within the gateway. Choose it for managed web inspection and identity-linked policies; consider alternatives if DLP or independently selected pricing is central to the decision.

Open Systems Secure Web Gateway pros and cons

  • Where it wins
    • Filters URLs and inspects encrypted traffic with TLS interception
    • Combines certificate validation with machine-learning and heuristic malware protection
    • Includes 24/7 Level-3 operational service through global inspection points
  • Where it doesn't
    • Pricing requires contacting sales
    • No DLP controls are described
    • May be more service-led than teams seeking a self-managed gateway

Open Systems Secure Web Gateway fact sheet, pricing and score →

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