OPAS review
A unified cloud platform for ticketing, patron management, fundraising and venue operations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
OPAS is a cloud-based, web-accessible management platform for performing arts organizations, including theatres, concert venues and arts centres. It brings ticket sales, patron records, reserved seating, fundraising, education administration, event operations and venue booking into one system. Small, mid-market and enterprise organizations are identified as fit, making the product relevant to groups that need both front-of-house sales and broader operational administration.
The published commercial model directs prospective customers to contact the vendor rather than selecting a named self-service plan. That approach suits organizations that want to discuss requirements across ticketing, donor management, classes and venue scheduling before choosing an arrangement. The feature breadth is a central strength: OPAS covers box-office and online ticket sales, audience relationship management, seat maps, fundraising, education or class enrollment, event management and venue calendars in a single performing-arts-focused product.
OPAS is a focused choice for organizations that want specialized workflows rather than a general-purpose CRM or event tool. Its web and cloud delivery can support teams operating from different locations, while the listed company-size fit spans small through enterprise organizations. The trade-off is scope: groups seeking only basic ticket sales may find the wider management suite more than they need, and teams requiring a native desktop or mobile application should evaluate alternatives because web is the specified platform. Choose OPAS when ticketing, patrons, programs, fundraising and venue operations need to work together; look elsewhere for a narrowly scoped or broadly generic event system.
OPAS pros and cons
- Where it wins
- Combines box-office sales with patron and audience relationship management
- Includes reserved seating, venue seat maps and calendar management
- Adds fundraising, donor, education and class administration tools
- Where it doesn't
- Pricing is handled through a contact-sales model
- Web access is the listed platform; no other platform is specified
- Its performing-arts focus may not fit general event-management needs
OPAS fact sheet, pricing and score →
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